Safaricom home fibre

Safaricom home fibre is an internet service that is fast, reliable and unlimited.

Known for its innovative solutions, Safaricom has installed fibre in selected zones where its subscribers can connect to.

In places where the fibre has not been installed yet, you have the option of subscribing to the 4G home plans and get to enjoy fast internet.

Why choose Safaricom home fibre?

You might be wondering what’s so special about fiber over other mediums of internet such as data and why you should opt for it. Here’s why;

  • Fast speed-Fibre is known for its fast internet speed .In comparison to other internet solutions, downloading and streaming of movies is much faster. There is rarely any buffering.
  • Reliable-Unless there is a physical damage to the fibre you will not experience any internet outages.
  • No internet overload-The Safaricom fibre internet connection is shared among 4 users to ensure there is no overloading of the internet which causes slow speeds.
  • Safer-Since fibre is a physical connection, the chances of your data being stolen is quite low thus making it safe.

How to apply for Safaricom home fibre

To get connected to this service you must be living in a designated home fibre zone. To apply for this service ;

  1. Dial *400# on your phone
  2. Select Get home fibre
  3. Select Province
  4. Select Area
  5. Select Estate name
  6. When you finish the application, Safaricom will get in touch with you within 24 hrs. .

If your application is successful, the company will send a technician to your house to do the installation. You will be required to pay a fee of Ksh 3000 for a new connection.

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After installation,you will be allocated an account number that you will use to subscribe for the preferred package.

Safaricom home fibre paybill

To purchase a fibre home package;

  • Go to M-pesa menu
  • Select Lipa na M-pesa option
  • Select the paybill option
  • Enter the Safaricom home fibre paybill number :150501
  • Enter your assigned account number
  • Enter the amount of the preferred package
  • Enter you M-pesa pin and click ok to complete the transaction

Safaricom home fibre packages

There are 3 types of safaricom home fibre packages that you can choose from;

  • Explore home
  • Explore home plus
  • Explore business
  1. Explore home package

Below are the prices of the explore home safaricom home fibre package

PackageSafaricom fibre speedsPriceFair Usage LimitSpeed after Fair Usage
Bronze8 MbpsKsh 2,990.00500 GB1 Mbps
Silver20 MbpsKsh 4,100.001000 GB3 Mbps
Gold40 MbpsKsh 6,299.001000 GB3 Mbps
Platinum100 MbpsKsh 12,499.001000 GB3 Mbps
Safaricom wifi packages

You ought to purchase a fibre package every 30 days in advance failure to which the company will suspend your internet services.

The Safaricom home fibre is subject to fair usage Limit .This means that once you hit your fair usage limit as indicated in the table above, the speeds will automatically reduce to 1 Mbps for the bronze package and 3 Mbps from the silver, gold and platinum till your subscription expires.

The gold and platinum service is inclusive of the securenet service which comes with parental control feature and an antivirus protection. For the bronze and silver this service is purchased separately.

  1. Explore home plus
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Below are the prices of the explore home plus safaricom home fibre package

Home plus PackagePriceData BundleMinutesSMSValidity
1000Ksh 10005GB 400 min1000 sms30 days
2000Ksh 200015GB 1000 min2000 sms30 days
3000Ksh 300025GB1500 min3000 sms30 days
5000Ksh 500035GB 2500 min5000 sms30 days

All the packages in this plan come with a free 2 GB bundle redeemable after your bundles are exhausted.

3. Explore business package

Features3 mbps package5 mps package10 mbs package
Ideal for how many users1 to 10 users10 to 20 users20 to 30 users
Able to access email efficientlyYesYesYes
Light web browsingYesYesYes
CCTV backupYesYesYes
Ideal for Online businessesNoYesYes
Cloud connectivityNoYesYes
Validity30 days30 days30 days
PriceKsh 4,100Ksh 5,799Ksh 15,699

Safaricom home fibre addons

Below are the additional features that you can purchase separately if you acquire the safaricom home fibre;

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