NSSF is a national scheme that was set up by the Kenyan government to provide financial security to Kenyans upon retirement.
Just like NHIF,it is mandatory for those in formal employment and voluntary for self-employed persons.
The amount of monthly NSSF contribution is about 5% of an employee salary which an equivalent amount is contributed by the employer for each employee.
You can also top up your contributions through M-pesa.
Registering NSSF Online
Therea are two ways to register for NSSF at the comfort of your home
- Through the NSSF self-service online Portal
- Register NSSF via phone
Register for NSSF through online portal
- Go to the NSSF self-service online portal
- Click member registration
- Enter your personal details accurately in an online form
- Save your details, and print the form
- Drop the form in the nearest office or at any Huduma center countrywide
- You will be issued with a pin key that you will use to activate your account
- Click member activation menu in the NSSF homepage
- Login in with your username, password and the pin key
- Click activate to complete member registration
Note that if you forget your username and password you will have to re-enter the application details with a new username and password in the member re-certification link.
Register NSSF via phone
- Dial *303# on your phone
- Select Member services
- Enter your ID number
- Select whether you are a registered NSSF member or not
- Your details will be retrieved from the goverment’s database which you have to confirm
- If its your first time logging in , you will be prompted to answer a security question
- A four digit pin will be sent to your phone which you will use to login to your account next time
- Once the above process is complete, an NSSF number will be generated
- To activate your account, dial *303# for a second time
- Enter the four digit pin sent earlier to your phone.
- NSSF will deduct a Ksh 25 from your Mpesa to activate your account.
How to pay NSSF via M-pesa
You can now make NSSF contribution through M-pesa.
This is a fast , easy and convenient way to increase your retirement contribution through your mobile phone.
- Go to M-pesa menu
- Select Lipa na M-pesa
- Enter Paybill 333300
- Enter your NSSF number as your Account No
- Enter the amount you wish to deposit
- Enter your pin and press OK
Please note it takes up to 48 hours for the amount to be reflected in your account.
How to get your NSSF statement online
There are two ways to get your NSSF statement online
- Through the NSSF online portal
- Via your phone by dialling *303#
How to get your NSSF statement through the online portal
- Sign up in their website if you haven’t previously registered
- Login with your username and password in the NSSF self-service portal
- Select the statement period you want to view
- Click on “issue account” to download your statement
How to get your NSSF statement by dialling *303#
- Dial *303# on your phone
- Select member services
- Enter your ID number
- Confirm that you have previously registered in NSSF
- Enter your NSSF Membership number ( if you have forgotten your NSSF number contact the customer care through 0800-221-2744 or visit any NSSF office country wide or any Huduma Centre.)
- Once you confirm your personal details, you will be prompted to answer a security question
- A four digit pin will be sent to your account that you will use to login to your account to retrieve your statement
- Redial *303# and enter the four digit password
- Select contribution information
- Select email contribution statement for your statement to be sent to your email address
- You will be prompted to enter your email address where your statement will be sent
How to claim your NSSF benefits
To claim your NSSF benefits, the contributor must have attained the age of 50 or must have exited formal employment permanently.Visit the nearest office with the following documents to claim your retirement benefits
- A certified copy of your retirement letter
- NSSF membership card
- ID card
- Bank details with EFT
