How to get mpesa statement via email

Safaricom has made it possible for one to get mpesa statement via email address. You do not have to visit a Safaricom shop to get your statement as you can get it from the comfort of your home through your mobile phone.

This is a free service offered to both prepaid and postpaid customers and you have the option of receiving your monthly, quarterly, half-yearly or yearly statement on demand.

It is sent in PDF format therefore ensure you have a PDF reader on your phone or computer to be able to open it.

There are 2 ways you can register to get your mpesa statement through your email address;

  • Through the Safaricom App
  • Via *334# USSD option

How to register for mpesa statement via Safaricom app

  1. Go to Google play store or app store.
  2. Download and install  MySafaricom app.
  3. Enter your mobile number and your email address.
  4. Click Generate Pin. A one time password will be sent to you via text.
  5. Agree to the terms and conditions.
  6. At the bottom of the app homepage, click on mpesa statement.
  7. Enter your M-pesa pin.
  8. Click on ‘Get Full statement’. You have the option of accessing a statement on your most recent transactions, money received or money sent out.
  9. On the pop up menu, click on subscribe to register.
  10. Enter your email address and your National ID then click on register.

How to register for mpesa statement via phone

  1. Dial *334#
  2. Select My Account
  3. Select M-PESA Statement
  4. Select ‘Register for Email Statement’
  5. Accept Terms and Conditions
  6. Enter your email address
  7. Enter your mpesa pin
  8. A one time password will be sent to you via email. Use this OTP to verify your email in your phone.
  9. Once you finish the above process, you will recieve a notification informing that you have successfully registered your email address and now can recieve your statements.
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How to get mpesa statement via email

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