How to check NHIF status

check NHIF status by dialling *155#

Wondering how you can check NHIF status from the comfort of your home?

Here are three ways you can check your NHIF status online for free.

  • Dial USSD code *155# 
  • Login to NHIF Online Portal
  • Download the MY NHIF APP

How to check NHIF status via phone

  1. Dial*155# on our phone
  2. Select preferred language i.e Kiswahili or English
  3. Enter your ID number
  4. A one time password will be sent to your phone which is valid for 24 hrs
  5. Verify OTP by entering the password sent to your phone
  6. Select ‘Óther services’
  7. Select ‘My NHIF status’
  8. An sms will be sent to your phone detailing the status of your account and whether you are covered.

It costs one shilling to check your NHIF status via phone

How to check NHIF status online

check NHIF status through self-care portal
  1. Login to the selfcare portal
  2. Enter your ID number
  3. A one time password(OTP) will be sent to your phone
  4. Click on verify OTP and enter the password sent
  5. Click on the status tab in the portal to view the amount you owe in penalties and arrears.
  6. You can also view your last contribution date on the status tab. 

How to check NHIF status via My NHIF app

  1.  Download My NHIF app from Google play store
  2.  Click on Other Services menu
  3.  Enter your ID number
  4.  Click on Request OTP
  5.  Enter the code sent for verification
  6.  Click on Payment and NHIF status menu .

Please note, your phone number has to be registered in the NHIF system for the above methods to work.

If your mobile number has not been registered, contact customer care through toll free number 0800720601

See also  NHIF registration

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